Our Privacy Policy… 

Your privacy is very important to us and we have written this document as we know it’s important to you. Trantec Solids Handling Limited aim to be open and transparent about the data we collect to tailor the best experience for our users.

This Policy covers the use of services within the Trantec website and all partner companies.

We use First-Party Cookies to collect anonymous statistics about the services/features provided by our website. First-party cookies only send information back to the owners of the website and no one else, with this you can rest assured that any data collected is not shared with any 3rd party companies/persons.

Usage Tracking

We use a number of tracking services within our website that allow us to monitor how visitors interact with our site, this allows us to build/develop a fluid and responsive website that is available to a multitude of devices/web browsers.

  • Google Analytics – Google Analytics allows us to monitor what parts of the website are most active by tracking user activity. As mentioned previously any data collected about the usage of our website is only used by Auger.co and is not shared with any 3rd party companies/persons.
  • Bing Ads/Bing Webmaster Tools – Similarly to Google Analytics, Bing ads/Bing Webmaster Tools allow us to track user activity from website visitors.

User Account Policy

While visiting our website, you have the option to create a user account which will enable you to access resources only visible to registered users. Below is a list of the personal details which we collect:

  • Name – This is to simply help us identify your user account alongside your username.
  • Email Address – Your email address will be stored within our database in the event you should forget your username/password or receive special offers and newsletters (if requested).

Your details are stored within our database that is protected through encryption, to help us to further protect them and the security of the website we recommend choosing a password with a minimum of 8 characters using a mixture of uppercase, lowercase, numbers, and special characters.

If you have any questions regarding our Privacy Policy or any other issues, please do not hesitate to get in touch via our Contact Us page.

Our Abidance to the Data Protection Act

Regulation Stated

Our Abidance

Data to be: Used fairly and lawfully 

We respect all laws/regulations stated within the Data Protection Act 1998 and will only use data collected for its intended purpose, for details on how our data is used please refer to our Privacy Policy above.

Data to be: Used for limited and specific purposes 

As mentioned within our Privacy Policy, the data we collect is to help us provide the best service for our customers.

Data to be: Kept for no longer than necessary 

 

If at any point a subscribed user chooses to deactivate their account, all personal details will be removed from our system.

Data to be: Kept safe and secure 

All data stored within our customer database is protected using MD5 Hash encryption, this is to ensure customer data is protected.

Data to be: Not transferred outside the UK without adequate protection

As stated within our Privacy Policy we only use first party applications to collect data/statistics on our users. At no point will any data be moved, released or sold to 3rd party person/persons.

 

 

We reserve the right for our customers to query what details we collect/store, if you would like to make such a request please visit our Contact Us page